03415nas a2200301 4500008004100000245018100041210006900222260001700291300001000308490000600318520239400324653002502718653001402743653001502757653003102772653001202803653002002815653001102835653001102846653001702857100002502874700003402899700002802933700003302961700002902994700002703023856006303050 2019 eng d00aNational Survey of Medication Safety Practice: Patient Education, Quality Process and Risk Management at Primary Healthcare Centers/Community Pharmacies in Riyadh, Saudi Arabia0 aNational Survey of Medication Safety Practice Patient Education  cJanuary 2019 a36-430 v53 a

Objective: To explore the national medication safety practice such as patient education, quality process and risk management at primary healthcare centers (PHCs) and community pharmacies (CPs) in Riyadh city, Kingdom of Saudi Arabia. Methods: This is a four-month cross-sectional medication safety practice survey conducted at PHC pharmacies and CPs in Riyadh city. The survey consisted of the modified version of the Medication Safety Self-Assessment® for Community/Ambulatory Pharmacy from the Institute of Safe Medication Practice (ISMP). The survey consisted of a demographic section and 10 domains with 198 questions. The domains included questions on patient information; drug information; communication of drug orders and other drug information; drug labeling and packaging and nomenclature; use of devices; environmental factors; staff competency and education; patient education; quality processes; and risk management domain. In this study, we emphasized on patient education, quality process and risk management; it is a finding from medication safety self-assessment for community/ ambulatory pharmacy in Riyadh city. Results: The survey was distributed to 13 PHC pharmacies and 23 CPs. The average score of all ISMP-self assessment of medication safety items at PHCs was 2.75±0.36 (54.94%) (95% confidence interval (95% CI)=2.55–2.95; P<0.05; range=2.04–3.38). The average score of all ISMP-self assessment of medication safety items at CPs was 3.14±0.42 (62.86%) (95% CI=2.90–4.38; P<0.05; range=2.40–3.88). The average score of patient education at PHCs was 3.04±0.365 (60.8%) (95% CI=2.89–3.19; P<0.05; range=2.00–3.73) and at CPs, it was 3.73±0.29 (74.6%) (95% CI=3.61–3.85; P<0.05; range=3.11–4.22). The average score of quality processes and risk management at PHCs was 2.76±0.35 (55.2 %) (95% CI=2.64–2.88; P<0.05; range=2.09–3.50) and at CPs, it was 3.20 ±0.38 (64%) (95% CI=3.07–3.33; P<0.05; range=2.47–3.89). Conclusion: The implementation of patient education and quality processes and risk management at PHCs and CPs were inadequate. Targeting to improve all meditations safety assessment tools at PHCs and CPs is highly recommended in the Kingdom of Saudi Arabia.

10aCommunity Pharmacies10aEducation10aMedication10aPrimary Healthcare Centers10aQuality10aRisk Management10aRiyadh10aSafety10aSaudi Arabia1 aAlomi, Yousef, Ahmed1 aAlmuallem, Zainab, Abdulmunem1 aAlslim, Manar, Mohammed1 aAlamoudi, Khulud, Abdulrahma1 aAlragas, Adel, Mehmas H.1 aAlslim, Rana, Mohammed uhttp://www.ptbreports.org/article/2019/5/1/105530ptb201957