02798nas a2200253 4500008004100000245010200041210006900143260001600212300001200228490000600240520199200246653001802238653001202256653002102268653002402289653001802313653001702331100002502348700002602373700002502399700003102424700002502455856006402480 2019 eng d00aPharmacy Technician Job Satisfaction with Communication and Relationships Factors in Saudi Arabia0 aPharmacy Technician Job Satisfaction with Communication and Rela cAugust 2019 a140-1440 v53 a

Purpose: To explore the Pharmacy technician job satisfaction with Communication and relationships factors in Saudi Arabia. Methods: It is a 4-months cross-section survey of the stress factors impacting pharmacy technician job satisfaction in Saudi Arabia. The study consisted of 35 questions divided into two-part demographic information and the second part consisted of three parts. Part one was about stress-related factors of pharmacy job. Part two included the questions about pharmacy services units of pharmacy job. Part three questions about communication and relationships factors of pharmacy technician job. In addition, overall job satisfaction. The questionnaire made as an electronic format and it was analyzed through survey monkey system about part three communication and relationships factors of pharmacy technician job. Results: The total responders were 96. The gender distribution 83 (86.46%) was male and 13 (13.54%) was female. The majority of them 86 (89.58 %) were in age group (20-39) years. The average satisfaction score of pharmacy supervisors’ factors was (3.175), pharmacy technician interaction with other healthcare providers’ factors was (3.38). While the customer interaction was (3.45) the pharmacy technician relationship with coworkers was (3.85). Most of the pharmacy technician found the challenges at their job were (79.2%). Some responders wished to change their pharmacy career (60%) previously while (78%) liked to stay in the pharmacy field. The overall job satisfaction scores were (3.62). Conclusion: Most of the pharmacy technicians were not satisfied with their job because the supervisor was not supportive and as they faced challenges in their work. Management tool to all pharmacy staff including the supervisors and pharmacy technician in the culture work is highly recommended at healthcare institutions in the Kingdom of Saudi Arabia.

10aCommunication10aFactors10aJob satisfaction10apharmacy technician10aRelationships10aSaudi Arabia1 aAlomi, Yousef, Ahmed1 aRph, Faiz, A. Bahadig1 aAlsubaie, Reem, Saad1 aAlghuraybi, Bayan, Ibrahim1 aAloumi, Budoor, Emad uhttp://www.ptbreports.org/article/2019/5/3/105530ptb2019526